Four legal points before account access
Our Legal position starts with eligibility: access is available only where local law permits, and you are responsible for using the service in line with the rules that apply to you. We ask for accurate account details and may use phone verification before access continues, because
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the account name and contact route need to match your request. Transaction records can show the rail selected, including DANA, OVO, GoPay, QRIS, bank transfer or a virtual account; these records help us check a receipt or payment status without changing the stated purpose of your
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data. We may also retain messages, verification events and account changes for the period needed to handle disputes, security checks and legal duties. If a term is unclear, contact us through the account support route before proceeding.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.